What is Ribbo?Ribbo is a cutting-edge AI tool designed to revolutionize customer support for businesses. By leveraging the power of AI, Ribbo creates a chatbot that can handle a significant portion of customer inquiries, effectively managing 40-70% of support requests. Tailored for small to midsize businesses, Ribbo simplifies customer service by learning from your company's data, including documents, website content, and more, to provide instant, accurate responses to customer queries.
Key Features:Data-Driven Learning: Ribbo AI trains on various data sources like website content, blog posts, and historical chat logs to provide accurate customer support.Seamless Integration: Easily embed the Ribbo AI chatbot into your website, choosing between a floating bubble or a full-size chat widget to match your design preferences.Multilingual Capabilities: Communicate with the chatbot in multiple languages, enhancing accessibility and user experience.Simple Fine-Tuning: Customize chatbot responses by editing incorrect answers in the chat history, ensuring future accuracy in similar contexts.
Pros24/7 Availability: Provides round-the-clock support, acting as an additional team member that never sleeps.Cost Reduction: Significantly lowers customer support costs by automating simple and repetitive inquiries.Customization: Offers extensive customization options, from design to tone of speech, aligning the chatbot with your brand's identity.Handoff Capability: Smoothly transitions conversations from the AI bot to a live operator when needed, ensuring optimal customer support.