What is OpenCity?OpenCity is a groundbreaking AI tool designed to transform the drive-thru experience for both businesses and consumers. At its core, OpenCity's AI, named Tori, specializes in taking orders through voice interactions, ensuring accuracy and speed that surpass traditional methods. Aimed at enhancing operational efficiency and customer satisfaction, OpenCity integrates seamlessly with existing Point of Sale (POS) systems, Kitchen Display Systems (KDS), headsets, and speaker posts. This tool is particularly beneficial for restaurants and fast-food chains looking to optimize their service delivery and increase revenue through intelligent upselling and reduced wait times.
Key FeaturesVoice AI Ordering: Tori, the AI, handles 100% of drive-thru orders, providing fast and accurate service.Seamless Integration: Easily connects with POS, KDS, and other essential in-store technology.Enhanced Customer Experience: Reduces wait times and improves order accuracy, significantly enhancing customer satisfaction.Intelligent Upselling: Tori is programmed to offer relevant upsells, boosting average check sizes without seeming pushy.
ProsIncreased Efficiency: Streamlines the ordering process, reducing bottlenecks during peak hours.Cost Reduction: Minimizes labor costs by handling orders autonomously.Revenue Growth: Intelligent recommendations by Tori lead to higher per-customer revenue.Customer Retention: Improved service quality leads to repeat customers and enhanced brand loyalty.